• Addresses the skills and knowledge required to implement change processes within a workgroup
• Identify opportunities for innovation and the implementation of changes to work practices and continuous improvement processes

Course Content

• Identify opportunities for innovation
  -  Participate in the development of a learning organisation that supports the development of
     individuals within the team and work environment.
  - Analyse workplace performance and processes to identify opportunities for innovation,
     improved work practices and better use of technology
  - Support enterprising behaviours and risk taking within a team and role model enterprising
     behaviours
  
   
• Implement changes to work practices
  - Prepare and communicate plan for implementation of change, and reinforce intended
    outcomes and benefits
  - Assign roles and responsibilities to implement change strategies and processes
  - Identify systems and behaviours that may support or limit change processes
  - Work with team members to plan for predictable consequences of change
  - Provide support and resources to support change activities
  
   
• Implement continuous improvement in systems and processes
  - Communicate the organisational continuous improvement processes to team members
  - Encourage team members to take responsibility for their participation in the continuous
     improvement processes
  - Monitor performance of teams and individuals to identify opportunities for further improvement

Learning Methodology

The module will be conducted through mini-lectures, interactive activities, role-plays, group discussions and presentations.

Who Should Attend

This programme is targeted at those currently in a management role or aspiring individuals, who need to supervise, engage and lead teams and sub-units. These individuals who include supervisors, assistant managers and team leaders will need to have the knowledge and skills to implement change in their organisations.

Course Details

Duration       : 16 hours (2 days)
Time             : 9am to 6pm
Course Fee: $642.00 (Incl. GST)

(SPUR Funding is available. Conditions apply.)