Course withdrawal

• All requests on withdrawals and refunds are to be accompanied by a duly completed "Withdrawal Form" and *parental/guardian approval where applicable, PSB Academy will process the request and refund to the student within 7 working days, according to the Refund Policy applicable to the course. Please submit the filled withdrawal form to our programme executive
  Click here to download withdrawal form.
  
  * For students under 18 years of age, PSB Academy will seek parental/guardian approval prior to processing the request for withdrawal.
  
  
• For new commencing students - a grace period of 7 working days will be given upon the signing of the student contract. A student is able to withdraw from the course with a submission of a written notice within these 7 working days, notwithstanding if the course commencement date has passed. The student will be entitled to the maximum refund amount stipulated by the school.

Fee Protection Scheme (FPS) & Medical Insurance

• Refund of Fee Protection Scheme (FPS) & Medical Insurance payment will be on a case-by-case basis as it is subjected to approval and conditions of the insurance providers. An administrative fee (as indicated in the contract) will be charged for processing the refund.
• Students are to refer to the PEI-Student contract for full details of refund policy.

Programme Transfer Policy

• All requests for transfer to another programme offered by PSB Academy must be accompanied by a duly completed “Programme Transfer Form”
• A non-refundable and non-transferable administrative fee is applied  for transfer of PSB programme (as indicated in the Form), unless the application for transfer is rejected by the Singapore authorities.
• Approval of transfer will be granted on a case-by-case basis subject to admissions and programme requirements and approval from the University.
• Students who are aged 18 years and below, parental/guardian approval is required prior to request for transfer.
• Students who are under Company’s sponsorship, company approval need to be given in writing and indicated in the “Programme Transfer Form”.
• PSB Academy will process the transfer request no longer than 4 working weeks, subject to the approval from ICA, the University and parent/guardian, where applicable.

Refund Policy

Application fees are not refundable. Please refer to the Student Contract for details on refund policy.

• Click here to view the refund policy applicable to the respective courses

Refund Method

Refund payment made to local students will be via a cheque issued by a local bank. For international students, payment will be made via telegraphic transfer and all bank charges incurred will be borne by the student.

The refund payment will be transfer to your credit card issuance bank if your mode of payment to PSB Academy for the initial payment of programme fees is by credit card.