Effective Supervisory Management SkillsIt is time to take your supervisory skills to a higher level of proficiency. Develop the crucial management tools to help you fully lead and motivate your team. As change is the norm, your management skills must meet the challenge. Your day-to-day dealings may now include working with new colleagues, your boss and other senior management who have different interests and viewpoints. This workshop equips participants with proven supervisory techniques that can put into action immediately.
Key Benefits• List the key Responsibilities and Roles of a Supervisor
• Apply the appropriate Motivation Techniques to use for yourselves and your subordinates
• Identify Appropriate Leadership Styles to suit the Readiness of your subordinates
• Plan a Strategy to build Synergy on those you lead
• Work out a Personal Plan of Action to affirm lessons learnt
Course Content• Key Responsibilities of an Affirmative Supervisor
- My Key Roles and Relationships
- My Company’s Mission, Vision and Values
- My Assets as a Supervisor through the DISC Results
- The Critical Skills I Must Have as a Supervisor
- My Personal Values
• Managing and Motivating Myself
- Some Relevant Motivation Theories
- What Motivates Me?
- How to be an Effective Motivator
- How my DISC results help
• Tough Issues a Supervisor Faces
- Some Common Issues that are ‘Tough’
- How to Manage these ‘Tough’ Issues
- How my DISC results help
• Setting Objectives for My Team
- Planning Clear Goals for my Team
• Delegation Skills
- Why Delegate?
- How to Delegate
- Reasons Why Some Delegation Fails
- The Delegation Work Sheet
- How my DISC results reveal about my Delegation Approach
• Managing Conflicts
- Which Approach Works Best?
- Five Dimensions of Trust
- How my DISC results help
• Being a Leader of High Performing Teams
- Two Leadership Models for my Use
- Traits that Differentiate Leaders from Non-leaders
- Giving Effective Feedback to my Team members
- How my DISC results help
• My Personal Plan of Action
- My Learning Journal
Learning Methodology
This is a highly interactive workshop using mini-lectures, small group discussions, presentations, workplace activities and video-clips. Participants are expected to contribute actively so that the lessons learnt can be highlighted in a non-threatening approach.
The DISC Profile
Each participant will complete a DISC profile of himself/herself. The results will assist a supervisor to effectively understand interpersonal relationships better. In this way, the supervisor will be able to choose the right approach to improve communication, work goals and great teamwork.
Who Should Attend
New supervisors or experienced supervisors who wish to refresh themselves with appropriate techniques to lead and motivate their charges.
Course Details
Duration: 2 days (14 hrs)
Time: 9am – 5pm
Course Fee: $406.60 (Incl. 7% GST)
