Conducting Effective Training Needs Analysis (TNA)
Enhancing organisational capabilities through training and development are common strategic tools used by high-performing organisations to stay ahead of the competition. Determining the appropriate learning programmes is crucial in order for training to be effective.

Training Needs Analysis (TNA) is a systematic process for identifying an organisation’s critical overall learning needs. Many organisations have used this approach to chart their staff’s training and development plans and direct their training towards meaningful performance goals. An essential part of an organisation’s Total Company Training Plan (TCTP), it is often used as evidence of an organisation’s commitment to implementing the People Developer Standard. This workshop aims to provide participants with sound knowledge, understanding and the essential skills needed to conduct TNA successfully and effectively.

Key Benefits

• Understand how TNA fits in with a TCTP
• Plan for a systematic TNA exercise
• Employ techniques effectively to carry out a TNA
• Differentiate TNA approaches to different levels of staff
• Diagnose the organisation for appropriate Organisational Development Activities
• Identify areas of Knowledge, Skills and Attitudes (KSA) that various categories of staff require to work productively
• Identify and categorise priority training areas

Course Content
• Overview of Total Company Training Plan
• The Purpose of Performing TNA
• Approaches to TNA
• Planning and Budgeting for TNA
• Understanding Organisational Development
• Understanding the Concept of KSA
• Interview Techniques for TNA Data Collection
• Organisation Survey - Questionnaire Design
• Task Analysis and Person Analysis
• Reporting the Results of TNA

Learning Methodology
Interactive methodology such as case studies will be used to provide participants with many opportunities to demonstrate their knowledge, learning and skills.

Who Should Attend
All personnel who are required to assess the training needs of their staff, department or organisation.

Course Details
Duration: 3 days (21 hrs)
Time: 9am - 5pm
Course Fee: $513.60 (Incl. 7% GST)