Programme Enquiry

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Support for International Students

As an international student in Singapore, we understand you may face various issues that can feel quite overwhelming at times.

At PSB Academy, we are fully aware of your needs and welfare. As a premier institution, we believe your happiness and peace of mind are crucial in ensuring a fruitful and memorable learning experience.

We offer pre-arrival advice and assistance to prepare you before you arrive in Singapore, so you know what to expect and what to do.

Our Student Affairs will help you to settle into your life in Singapore, and support you throughout your studies with us. Through a broad array of social and recreational activities, we hope to make you feel more at home.

Pre-arrival Preparation

Your home country support agent or our Country Managers will be able to render assistance to you to prepare for academic life in Singapore.

Pre-arrival Checklists
It is important to know immigration requirements to plan for smooth travel before you come to Singapore. You must have passport with 6 months validity to travel abroad.

Applying Student Pass
All international students must apply study pass. For new student pass applicants, PSB Academy will help you to apply for Student Pass through E-form 16 (ICA Form 16). New applications are to be submitted at least 2 months and not more than 6 months from the course commencement date.

New applications by Public Republic of China nationals, who are above 19 years old (i.e, passed their 19th birthday at the time their applications are submitted to ICA) and wish to attend a language, commercial, vocational or fine arts non-graduate/postgraduate degree course [including the University of London (UOL) tuition programmes], will be routed to the Singapore Embassy in Beijing (where an interview with the applicant may be required) for processing before routing to ICA for assessment. The applications will be routed directly to ICA for assessment if the PRC nationals are intending to take up a full-time course at an approved PEO that is awarded the 4 years EduTrust Star/EduTrust status.

A processing fee of $30 is required for every application submitted to ICA. The fee is non-refundable regardless of the outcome of the application or if application is withdrawn after submission.

Processing Time
The general processing time for a new application is about 4 weeks [2 weeks for PEOs that are awarded the 4 years EduTrust Star/EduTrust status] upon the receipt of a duly completed application by ICA. Some applications may however take a longer time to process.

*Applicants are advised to enter Singapore to complete the formalities for the issuance of a Student’s Pass only after their applications have been approved. They will be issued with Student’s Passes within one month from the course commencement date.

In Principal Approval (IPA) Letter
Upon successful approval of Student Pass Application, IPA letter will be issued by Immigration Checkpoint Authority (ICA). Print out IPA letter and passport with minimum 6 months validity is vital to bring along before your departure to Singapore.

For more information about Student Pass, please visit

Arrival Orientation & Accommodation

On arrival, you will participate in a comprehensive orientation programme that includes detailed information and advice on practical matters such as accommodation, banking, transport, immigration and visa issues. You will also be introduced to your classmates, services at PSB Academy and a familiarisation tour of the campus and city.

Currently, all accommodation for international students are situated off-campus. A wide range of accommodation options are available throughout Singapore, ranging from private rental flats and apartments, to hostels. We have a list of curated accommodation providers for your consideration. Click here for more information.

Full-fledged Campus Facilities

PSBAcademy@Delta is our full-fledged campus, occupying an area of 300,000 square feet. It is conveniently located and next to Tiong Bahru MRT Station (EW17).

We have followings available to enhance your experience:

  • Fully equipped lecture rooms with teaching facilities - LCD projectors, electronic visualisers and wireless audio systems
  • PC and Mac computer laboratories including those for engineering, sports, chemistry and life sciences for hands-on learning
  • Library with comprehensive reading resources or for self-study
  • Fully air-conditioned Student Hub is an ideal location for project work and group discussions
  • Bookstore and a cafeteria
  • Stay connected on our WIFI-enabled campus
  • Indoor gym and multi-purpose hall for badminton, exercise and activities
  • Basketball and street soccer courts

here for a campus tour.


Aimed at building positive mindsets, the series of Connect+ programmes by Student Affairs bring the students through a time of social connection, cross-cultural appreciation and integration. These programmes are organised separately for new Diploma and Degree students. They provide an avenue for students to interact with each other and build positive memories at PSB Academy through games, art and cultural exchange.

  1. Connect+P (Connecting People) and Connect+C (Connecting Culture)
    The Connect+P and Connect+C are a fun way for new Diploma students to make new friends and learn about cultural diversity on campus.

  2. Connect+C (Connecting Globally)
    The 3-hour programme allows degree students to learn the concept of networking for career development in a globally connected world.

Click here to watch video Connect+.

Personal Counselling

We understand the challenges that international students face while studying and living in Singapore. Students may feel homesick from time to time and it often helps to connect with someone who cares for them. They may also experience personal challenges that require understanding, assistance or support.

Our professional in-house counsellor is available to listen, discuss and assist students during such difficulties. Students can talk in a confidential and friendly environment, and this service is available free for all students.

To make an appointment, click here to download the Request Form and email to:


Disability Support

Disability Support is a service specifically for students who have been formally diagnosed with learning, physical, medical or psychiatric difficulties (temporary or permanent). The aim of this service is to support students in terms of accessibility and adjustments in classroom learning and assessment, while meeting the inherent requirements of their study programme.

To access this service, students need to provide appropriate documents regarding the disability and discuss with our counsellor the types of support needed. Our counsellor will assess the needs and recommend the adjustments that may be provided.

To make an appointment, click here to download the Request Form and email to:


Medical Support

We understand the need for support and assistance when students fall ill and require hospitalisation. Especially for international students who have limited family and social support in Singapore, our Medical Support staff will visit students in the hospital, keep contact with students and their family, and provide the necessary support.

For more information on Medical Insurance Coverage, please click here.

Student Life

We have a vibrant campus that encourages learning beyond the classroom. To enrich the campus life of our students, Student Affairs works closely with the Student Council, student clubs and associations in organising activities for our student community's participation:

  • Student Council: Organises campus-wide events such as student party, talent contest, overnight camp
  • International Student Associations: Chinese, Indonesian, Korean, Malaysian, Myanmar, Singapore, South Asian, Vietnamese, Thai-Lao
  • Sports Clubs: Badminton, Basketball, Cricket, Soccer
  • Student Clubs: Community Service, Dance, Music, Photography, Writing

We also have a host of other programmes that focus on the development of students' potential and building of character:

  • Leadership Development
  • Student Associate Programme
  • Community Service Activities

Click here to find out more about vibrant student life in PSB Academy!

Academic Support

We understand that there may be challenges while embarking on new programmes. At PSB Academy, we introduced initiatives that aim to help you to achieve progression.

  • Academic Consultation
    Our lecturers are available for consultation after scheduled lessons to help students who require further clarification or explanation, or guidance on their project work.

    Click here for more information.

  • Personal Development Programme
    Available to full-time diploma students, this programme aims to develop and enhance every student’s skill-set to prepare for more rigourous academic learning. Focus is on promoting the development of deeper intellectual capability, research skills and creative thinking.

Career Services & Support

At PSB Academy, we are committed to helping you be career-ready through our array of career services. This includes imparting essential life skills through personal grooming and development workshops to help you prepare for the corporate world.

Find out more by clicking here.

PSB Academy Card Benefits

All students of PSB Academy will be presented with a multi-purpose PSB Academy Student Card that is used for identification and convenience.

Apart from the use for library book loans, printing and copying services, booking of campus sports facilities, this card is also a NETS Flashpay card for use at retail stores, transportation and discounts. Students also enjoy special deals at Tiong Bahru Plaza, a shopping mall next to the campus, and retail outlets at other areas.

Click here for details and the complete list of special deals.