Student Care and Guidance

We strive towards enabling students to become the best that they can be. Every student is valued, and it is our mission to be able to nurture and guide each unique individual that comes through our doors to achieve the Future they hope to create for themselves. Our holistic programmes aim to help inspire students to gain emotional mastery and mental agility so that they can lead a meaningful student life.

Personal Counselling

You deserve to be heard. The Student Care and Guidance team will listen. Be it personal difficulties, adjustment issues, or simply just wanting a listening ear, our Counsellor is here for you. No issue is too small for you to talk about, and no matter is too insignificant. You are not alone. Help is here.

Our in-house counselling sessions are conducted with your privacy and confidentiality in mind, in a cosy environment just within the campus that you are located in.

Care and Disability Support

Here at the Future Academy, we are committed to creating an inclusive environment for all to the best that we can. Come and let us know about the support (learning, physical, medical, or mental) that you need, and we will do our very best to assist you.

We value you, and want to ensure that we provide the best platform for you to achieve your goals in life.  Let us know how we can best make this into a reality, be it by providing accessibility and adjustability in your learning journey whilst maintaining the excellent academic rigors of your chosen programme.

You Ask, We Answer (FAQ)

When are you open?

Drop us an email with a completed copy of this form.

The office hours are from 8.30am – 5.00pm Mondays to Fridays.

City Campus:      Monday, Tuesday, Thursday

STEM Campus:    Wednesday, Friday

Unfortunately, we’re closed on Saturdays, Sundays, as well as Public Holidays.


Help! I need to talk to someone urgently!

Within Office Hours

Contact the Counsellor at 6390 9214, or any Student Affairs staff at the HIVE counters and someone will attend to you immediately.


After Office Hours

Please do contact any one of the following hotlines for immediate assistance. They’re manned 24 hours a day, 7 days a week.

SOS Hotline – 1800 221 4444

IMH Hotline – 6389 2222  

Ambulance – 995

Police – 999       


Do I Need to Pay?

Absolutely Not! As part of our holistic approach to your well-being, in-house counselling is provided to all PSB Students (Full time and Part time) ! With that said, should you agree to be referred for counselling with an external counsellor, charges will apply.


Is My Privacy Assured?

Yes! All information that is being discussed and talked about during our Personal Counselling and Care/Disability Support will remain Private and Confidential except under the following exceptional circumstances.

  1.            There is legal obligation to disclose; or
  2.            Failure to disclose the information would place you or another person at risk; or
  3.            Verification of attendance is the only information required; or
  4.            You have given consent for the release of information

Contact Us

PSB Counselling Hotline: 6390 9214

Email us at

Counselling Room @ Level 3 City Campus. (6 Raffles Boulevard, Marina Square, #03-200, Singapore 039594)

Counselling Room @ Level 1 STEM Campus (11 Lorong 3 Toa Payoh, Block A, Jackson Square, Singapore 319579)