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EduTrust Certification

The EduTrust Certification Scheme (EduTrust) is a voluntary quality assurance framework administered under the Committee for Private Education (CPE) for private education institutions (PEIs). EduTrust was introduced in 2009 under the Private Education Act to distinguish PEIs that were able to consistently maintain a high standard of quality in the overall provision of education services and make continual improvements that lead to positive student outcomes.

PSB Academy is amongst the first few PEIs to be awarded the EduTrust Certification on 20th May 2010 and successfully obtained two consecutive 4-year term till 13th May 2022.

The Private Education Act was gazetted in October 2009 and the Council for Private Education (CPE) was set up to regulate the private education industry in Singapore.The CPE implemented a mandatory registration scheme, Enhanced Registration Framework (ERF), requiring all PEIs to be registered with CPE which also set out the minimum standards that all PEIs will need to adhere to.

In October 2016, the Council for Private Education was renamed as the Committee for Private Education (CPE) and was appointed by the SkillsFuture Singapore Board (SSG) under the Ministry of Education (Higher Education) to continue carry out its functions and powers relating to private education under the Private Education Act.

Under the EduTrust, PEIs must comply with the followings:

  1. Adopt a Fee Protection Scheme with one of the CPE-appointed service providers;
  2.  Provide medical insurance coverage for hospitalisation and related medical treatment for students throughout the entire course duration;
  3. Adopt the CPE-stipulated Student Contract template.

For more details, please refer to CPE’s website at

Fee Protection Scheme

Under the Fee Protection Scheme (FPS), PSB Academy had put in place the insurance arrangement to ensure that fees paid by students to the school are insured by a CPE-appointed service provider. The insurance protection serves to protect the students’ fees in the event a private education institution (PEI) is unable to continue operations due to insolvency, and/or regulatory closure. Furthermore, the FPS protects the student if the PEI fails to pay penalties or return fees to the student arising from judgments made against it by the Singapore courts.

The FPS is compulsory for all local and international students taking courses in PEIs with EduTrust certification. FPS applies to all courses with course duration of more than one month or 50 hours. FPS insurance premiums are paid by PSB Academy, unless otherwise stated in the Student Contract which has to be paid by the student separately.

Fee Protection Scheme by Insurance Arrangement

The following provides details on implementation of FPS.

  • Students will pay FPS fees as stated in and upon signing the contract with PSB Academy.
  • PSB Academy will purchase insurance within 7 working days upon collection of fee through application system of insurance provider.
  • Students will receive the insurance certificate via email from the insurance provider.
  • The insured period will commence from the date of payment of the 1st instalment of course fees and covers the entire duration of the programme as stated in the course outline/schedule provided during admission.
  • Students who seek deferment or re-enrolment resulting in extension of the programme duration will have to pay additional premium for the course fees applicable to the extended period.
  • Click here to view the Fee Protection Scheme Insurance Certificate. For more information on FPS, please visit

Medical Insurance Coverage

PSB Academy had put in place the Medical Insurance under which all its students (except those specifically allowed to opt out under EduTrust Certification guidelines) will be insured by Group Hospital & Surgical Insurance.

The group hospital & surgical insurance is an expense reimbursement plan with an annual limit of up to S$20,000 per year that helps to reduce the financial burden of the insured student in the event that he/she needs to be hospitalized in government/restructured hospitals. The fee payable for the entire duration of the programme is indicated in fee schedule of the student contract. Click here to view the Medical Insurance Coverage.

The following provides details on the group medical insurance coverage

  • PSB Academy will include students in the group medical insurance policy with the insurer upon collection of fee
  • Insured students will receive a copy of the product summary and FAQ stating the policy’s terms and conditions, the claims procedure and exclusion, etc
  • The insured period is for the entire duration of the programme as stated in the course outline/schedule provided during admission. Students who seek deferment or re-enrolment resulting in extension of the programme duration will have to pay additional medical insurance fees applicable to and charged by the insurer for the extended period
  • Insured student will not be covered by group hospital & surgical insurance if he/she is out of Singapore for a period exceeding ninety (90) consecutive days at a time
  • Insured international student will not be covered by group hospital & surgical insurance once the Student’s Pass is cancelled by Immigration & Checkpoint Authority (ICA)
  • Click here to view the Student Medical Insurance Master Certificate

Medical insurance is not applicable to part-time students and students taking courses with a duration of not more than one month or 50 hours.

To make a claim, insured students can download the Student Medical Insurance Claim Form here and submit the completed form to Student Affairs.

Student Contract

The PEI-Student Contract clearly states the following:

  • Course title with modules or subjects clearly listed
  • Date of commencement and completion of each intake/course
  • Scheduled holidays
  • Examinations and/or assignment dates for each intake/course
  • Name of organisation awarding/conferring the results and certificates
  • Fee collection schedule
  • Refunds for withdrawal from course

For a sample of CPE-approved Student Contract, please click here.

For enrolled students, please refer to the contract issued to you.